Nokia G42 5G Powered by Snapdragon® 480 Plus 5G | 50MP Triple Rear AI Camera | 6GB RAM (4GB RAM + 2GB Virtual RAM) | 128GB Storage | 3-day Battery Life | 2 Years of Android…

I recently downgraded from Huwaei P30 pro and got my hands on the Nokia G42 5G in the stunning “So Purple” color variant, and I must say, it’s an absolute gem! This budget-friendly smartphone has impressed me in more ways than one, and I’m thrilled to share my positive experience.

**1. 5G Connectivity:**
The inclusion of the Snapdragon 480 Plus 5G chipset ensures lightning-fast connectivity, making everyday tasks smoother and more efficient. Streaming, downloading, and browsing are a breeze with this device.

**2. Impressive Camera Setup:**
The 50MP Triple Rear AI Camera is a pleasant surprise on a phone in this price range. It captures vibrant and detailed photos with ease. The AI enhancements add a touch of professionalism to every shot, making even amateur photographers like me look good!

**3. Generous RAM and Storage:**
The 11GB RAM configuration (6GB RAM + 5GB RAM Extension) is more than sufficient for multitasking, and the 128GB storage provides ample space for all your apps, photos, and videos. No more worrying about running out of space!

**4. Stellar Battery Life:**
The 5000mAh battery is a workhorse. It easily lasts a full day of heavy usage, and if you’re a moderate user, you might even stretch it to two days. Plus, the device supports fast charging, which means you’re back up to full power in no time.

**5. Android OS Upgrades:**
Nokia’s promise of 2 years of Android OS upgrades is a significant selling point. It ensures that your phone stays up to date with the latest features and security enhancements, providing peace of mind.

**6. Stylish Design:**
Let’s not forget the aesthetic appeal of the “So Purple” color variant. It’s a head-turner and adds a touch of personality to the phone. Nokia has nailed it in terms of design.

**7. Reliable Brand:**
Nokia has a long-standing reputation for producing durable and reliable phones, and the Nokia G42 5G is no exception. It feels robust in hand and gives you confidence in its longevity.

In conclusion, the Nokia G42 5G in So Purple is a fantastic budget 5G smartphone that delivers on multiple fronts. Whether you’re a tech enthusiast or simply looking for a reliable device for everyday use, this phone offers incredible value for money. With its 5G capabilities, impressive camera, ample storage, and extended Android OS support, it’s a winning choice. Plus, the So Purple color variant adds a touch of flair to your mobile experience. Highly recommended!

Model: Nokia G42 5G TA-1586 DS 6/128

One star because of the experience in dealing with Amazon customer care, specialist support, Nokia customer care and technical support and Amazon Home services.

The phone on first power-on after unboxing had October 2023 as the OS version. Then it got updated to the December 2023 security patch.

All further checks for update just show that the “System is already up to date” and no other updates are available. Due to this, its still.stuck at Android 13 with December 2023 security patch. This is despite the latest available OS update as per the Nokia website is June 2024 security patch.

Tried many troubleshooting steps like clearing the storage and cache of some system apps and finally factory resetting the phone; but no change in the situation.

Called Nokia customer care and technical support; looks like they know customers have reported this issue previously but they are not openly disclosing what the actual problem is and are asking me to visit the service center.

Asked Amazon customer care for replacement, but there is no useful support from Amazon and they are washing their hands off saying the policy available for this phone is only brand service center replacement within 7 days. If Amazon is to issue refund or replacement, then I need to get a denial letter from the service center.

Called Nokia customer care again and they are adamant that I visit the service center and

This issue of a simple OTA update (that should “just work” out of the box) for a freshly unboxed phone on the first day itself should be eligible for a replacement from Amazon.

If I visit the Nokia service centre, they might have the tools to manually flash the latest OS rom image. But who knows this issue will occur again or not ?
This phone is supposed to get monthly security updates. So if the OTA updates are not working, are we to visit the service center every time to let them flash the newest updates ?